This is Part 2 of 2 for Chapter 12. If you missed Part 1, go read it first. We covered how success is a system, enabling constraints, root causes, equalizing impact, knowledge flow, and the paradigm shift. Now we finish the chapter and the book.
We are near the end of the book. Chapter 12 is called “Redefining Success” and it asks two questions that sound simple but are not. How do you know you are learning systems thinking? And what does success even mean when you look at the whole system?
When you hear “feedback loop” you probably think about monitoring dashboards. Or autoscaling. Or maybe that annoying annual performance review your manager gives you. Diana Montalion says all of that is too narrow. Chapter 8 is about feedback loops for thinking. Not for servers.